Ambiki FAQ

What is a Treatment Report

Last updated: 11/21/2025
A treatment report contains all the information about services provided for the patient during a given session. It includes the patient, date of service...

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How to View a Superbill In the Patient Portal

Last updated: 11/21/2025
How to view a superbill in the patient portal Once a superbill has been generated, Ambiki will automatically send the superbill to the patient port...

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How to Access Clinical Documentation In the Patient Portal

Last updated: 11/21/2025
How to access clinical documentation in the patient portal The patient portal now includes a section within the ‘Documents’ tab to share signed clinic...

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Add Supervisors and Supervisees

Last updated: 11/21/2025
Add Supervisors and Supervisees To add your supervisors and supervisees, ensure you are signed in to Ambiki and on the main dashboard. Note that both ...

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How Does a Patient Join a Teletherapy Session?

Last updated: 11/19/2025
How does a patient join a teletherapy session? Ensure that you have a scheduled Teletherapy session created for the date and time that you would like...

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How to Play Games In Ambiki?

Last updated: 11/12/2025
Ambiki provides registered users free access to a variety of Games. Visit https://ambiki.com/games and select one of the available games. Therapists ca...

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Teletherapy Click Beacon™

Last updated: 11/09/2025
Teletherapy Click Beacon™ What is a click beacon? The click beacon is a safe and secure way to make a resource and screen sharing more interactive....

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Teletherapy Screen Share

Last updated: 11/09/2025
Teletherapy Screen Share Screen share in a teletherapy session is the ability to share a file, video, tab, window, or document on your computer during...

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How Do I Change or Correct a Signed Clinical Document

Last updated: 11/04/2025
How do I change or correct a signed clinical document Once a clinical document (visit note, evaluation, plan of care, progress report or discharge) i...

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Picture-In-Picture (PiP) Screen Sharing

Last updated: 10/27/2025
What’s special about Picture-in-picture screen sharing? Picture-in-picture screen sharing that lets you continue seeing your patient while navigating...

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Why a Patient Doesn’t Appear Under An Insurance Company

Last updated: 10/27/2025
Why a Patient Doesn’t Appear Under an Insurance Company If a patient isn’t showing up in the insurance company dropdown, follow these steps to fix i...

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How to Manage Your Organization's Subscription As An Invoiced Customer.

Last updated: 10/21/2025
How to manage your organization's subscription as an invoiced customer. To manage your organization's subscription as an invoiced customer, ensure you ...

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How to Use Tenalog

Last updated: 10/20/2025
How to use Tenalog® To use Tenalog®, ensure you are signed in to Ambiki and on the main dashboard: 1. On the left navigation, click on ‘Patien...

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How to Configure Your Home Dashboard Authorization Settings

Last updated: 10/20/2025
How to configure your home dashboard authorization settings To configure your home dashboard authorization settings, ensure you are signed in to Ambik...

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Connecting Your Own Clearinghouse Account Through Ambiki

Last updated: 10/13/2025
Overview Ambiki supports integration with several major clearinghouses for electronic claims and remittance processing. If your practice already has an...

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How Do I Add Insurance Authorizations to Ambiki?

Last updated: 10/03/2025
To add authorization information to Ambiki, first go to the Patient's profile the authorization is for, then edit the patient. [image.png] Click on...

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Teletherapy Notes

Last updated: 10/02/2025
Teletherapy session Notes Therapists can take Notes during Teletherapy sessions with options to save the note for individual patients or all patients...

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Common Questions About Billing Modifiers

Last updated: 10/01/2025
For the full in-depth guide, see the Ambiki Billing Modifier Guide. Below are answers to some of the most common questions practices have about billing ...

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Ambiki’s Goal Bank: Key Features & How to Create Your Goals

Last updated: 09/30/2025
Ambiki's goal bank was created so that clinicians don't need to re-invent the wheel and start from scratch every time they write patient goals. You can...

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How is Revenue Per Visit Calculated On the Key Metrics Dashboard

Last updated: 09/15/2025
How Revenue Per Visit is Calculated The revenue per visit metric calculates the average revenue generated for each treatment visit (regular therapy sess...

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What Does 'Average Time Start to Create' and 'Average Time Start to Sign' Mean?

Last updated: 09/15/2025
Under Dashboards -> Clinical Documentation -> Visit note breakdown by teammate (and Evaluation breakdown by teammate) you'll see the columns "Avg. time ...

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Rendering Provider Mismatch

Last updated: 09/01/2025
Rendering provider (as listed on ERA) and Rendering provider (based on signed note) don’t match, why? Location in the system: Billing → Claims → Export ...

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Why Did a Patient’s Message Just Show Up On My Home Page Dashboard Now (days After They Sent It)?

Last updated: 09/01/2025
Question: A patient (or parent/guardian) message just appeared on my home dashboard today, but it was sent several days ago. Why is it only showing up ...

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Creating a Visual Schedule In Ambiki

Last updated: 08/23/2025
A visual schedule helps patients predict what is going to happen and helps them focus on the task at hand during therapy easing transitions along the wa...

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Teletherapy Session Recording

Last updated: 08/19/2025
Teletherapy Session Recording Teletherapy Session Recording allows therapists to capture a video of their Teletherapy session for documentation. Record...

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