Ambiki FAQ

How Do I Add Insurance Authorizations to Ambiki?

Last updated: 10/03/2025
To add authorization information to Ambiki, first go to the Patient's profile the authorization is for, then edit the patient. [image.png] Click on...

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Teletherapy Notes

Last updated: 10/02/2025
Teletherapy session Notes Therapists can take Notes during Teletherapy sessions with options to save the note for individual patients or all patients...

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Common Questions About Billing Modifiers

Last updated: 10/01/2025
For the full in-depth guide, see the Ambiki Billing Modifier Guide. Below are answers to some of the most common questions practices have about billing ...

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Ambiki’s Goal Bank: Key Features & How to Create Your Goals

Last updated: 09/30/2025
Ambiki's goal bank was created so that clinicians don't need to re-invent the wheel and start from scratch every time they write patient goals. You can...

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Teletherapy Click Beacon™

Last updated: 09/16/2025
Teletherapy Click Beacon™ What is a click beacon? The click beacon is a safe and secure way to make resource and screen sharing more interactive. ...

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How is Revenue Per Visit Calculated On the Key Metrics Dashboard

Last updated: 09/15/2025
How Revenue Per Visit is Calculated The revenue per visit metric calculates the average revenue generated for each treatment visit (regular therapy sess...

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What Does 'Average Time Start to Create' and 'Average Time Start to Sign' Mean?

Last updated: 09/15/2025
Under Dashboards -> Clinical Documentation -> Visit note breakdown by teammate (and Evaluation breakdown by teammate) you'll see the columns "Avg. time ...

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How Does a Patient Join a Teletherapy Session?

Last updated: 09/02/2025
How does a patient join a teletherapy session? Ensure that you have a scheduled Teletherapy session created for the date and time that you would like...

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How to Play Games In Ambiki?

Last updated: 09/02/2025
Ambiki provides registered users free access to a variety of Games. Visit https://ambiki.com/games and select one of the available games. Therapists ca...

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Rendering Provider Mismatch

Last updated: 09/01/2025
Rendering provider (as listed on ERA) and Rendering provider (based on signed note) don’t match, why? Location in the system: Billing → Claims → Export ...

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Why Did a Patient’s Message Just Show Up On My Home Page Dashboard Now (days After They Sent It)?

Last updated: 09/01/2025
Question: A patient (or parent/guardian) message just appeared on my home dashboard today, but it was sent several days ago. Why is it only showing up ...

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Creating a Visual Schedule In Ambiki

Last updated: 08/23/2025
A visual schedule helps patients predict what is going to happen and helps them focus on the task at hand during therapy easing transitions along the wa...

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Teletherapy Session Recording

Last updated: 08/19/2025
Teletherapy Session Recording Teletherapy Session Recording allows therapists to capture a video of their Teletherapy session for documentation. Record...

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Teletherapy Whiteboard

Last updated: 08/19/2025
Teletherapy Whiteboard How do I use the Whiteboard in Teletherapy? The Whiteboard allows you and your patient to draw, write, and interact together du...

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Using/Searching Activity Lists

Last updated: 08/15/2025
To search for an activity list: • Go to Ambiki's home page. • Click on the 'Resource' button on the left side panel. Once on the activity list page, ...

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Schedule a Single or Recurring Event

Last updated: 08/15/2025
How to Schedule a single or recurring event To schedule an event, ensure you are signed in to Ambiki and on the main dashboard: • On the left navi...

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Why Am I Seeing ‘your Connection is Not Private’ When Attempting to Access Ambiki?

Last updated: 08/15/2025
Why Am I Seeing ‘your Connection is Not Private’ When Attempting to Access Ambiki? • If you are using a Mac, receiving this message is likely due to us...

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How Do I Set Up And Use My Personal Teletherapy Room URL?

Last updated: 08/15/2025
You can create a personalized URL for your Ambiki Teletherapy Room. Your patients can use this URL to safely and securely join your teletherapy sessions...

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Patient/parent/legal Guardian Guide to Getting the Most Out of Your Teletherapy Session

Last updated: 08/14/2025
Patient/parent/legal guardian guide to getting the most out of your Teletherapy session 1. How can we make sure our internet works well for the sessio...

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What Is Special About Ambiki Teletherapy?

Last updated: 08/06/2025
What Is Special About Ambiki Teletherapy? Teletherapy Overview Ambiki’s Teletherapy is built specifically for SLPs, OTs and PTs to enable a safe, f...

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Add An Observer to a Teletherapy Session

Last updated: 08/05/2025
Add an Observer to a Teletherapy session Adding an Observer to your Teletherapy session allows for an authorized third party to observe and interact d...

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Create a Plan of Care

Last updated: 08/01/2025
How to create a Plan of Care? To create a Plan of care, ensure you are signed in to Ambiki and on the main dashboard: 1. On the left navigation, c...

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What is Special About the Communication Log?

Last updated: 08/01/2025
What is special about the Communication Log? The Communication Log feature offers a convenient and comprehensive platform to document interaction...

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Offboarding: How to Remove All Permissions From a Teammate Within Your Organization

Last updated: 08/01/2025
How to Remove All Permissions From a Teammate Within Your Organization When a therapist leaves an organization, you can remove all of their permiss...

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How to Batch Download and Print Patient's Documents: A Step-By-Step Guide

Last updated: 08/01/2025
How to batch download and print patient's documents: A step-by-step guide To batch download and print patient documents, ensure you are signed in t...

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