Ambiki FAQ
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How Do I Use the Chat to Block Participants, and Make Corrections In Teletherapy
Last updated: 05/30/2025
The chat function can be used for both individual and group teletherapy. In a group teletherapy session, the chat will be visible to all participants. P...
How Do I Use the Click Beacon In Teletherapy?
Last updated: 05/30/2025
What is a click beacon?
The click beacon is a safe and secure way to make resource and screen sharing more interactive.
• Therapists can use the Clic...
How Do I Use the Interactive Whiteboard In Teletherapy?
Last updated: 05/30/2025
How do I use the interactive Whiteboard in Teletherapy?
The therapist opens the whiteboard at the bottom right side of their screen. The Whiteboard is ...
How Do I Schedule An Event For a Teletherapy Session?
Last updated: 05/30/2025
There are two ways to locate the 'create a new Teletherapy event'.
1. Find the 'Create new' button at the top right hand corner of your dashboard. This...
What is the Emergency Brake and How Do I Use It In Ambiki Teletherapy?
Last updated: 05/30/2025
Ambiki's Emergency Brake was created to give therapists complete control over their sessions, and an easy way to regain control if things go array.
Wh...
How Do I Set Up And Use My Personal Teletherapy Room URL?
Last updated: 05/30/2025
You can create a personalized URL for your Ambiki Teletherapy Room. Your patients can use this URL to safely and securely join your teletherapy sessions...
How Do I Add Subscriptions to My Organization?
Last updated: 05/29/2025
How do I add Subscriptions to my Organization?
*Important note: Seat assignments are not automatic. If you are the only user in your practice, please ...
How to Log a Facility Invoice For a Treatment Done In a Facility? (Non-Standard Service Entry)
Last updated: 05/29/2025
This FAQ goes over how to log a service entry at a location (like a school, daycare, headstart, etc.) that is billed directly to the facility (as compar...
Create and Reinstate a Discharge
Last updated: 05/20/2025
How to create a Discharge?
To create a discharge, ensure you are signed in to Ambiki and on the main dashboard:
1. On the left navigation, click on ...
How to Accept a Teammate Invitation to An Organization
Last updated: 05/16/2025
How to accept a Teammate invitation to an organization
To accept an invitation to an organization:
• You will receive an email, at your work email ...
How to Switch Organizations
Last updated: 05/16/2025
How to switch organizations
To switch organizations, ensure you are signed in to Ambiki and on the main dashboard:
• Click on the ‘Organization...
How to Configure Your SMS Appointment Reminder Settings
Last updated: 04/29/2025
How to configure Your SMS Appointment Reminder Settings
Reminder settings with SMS:
While waiting for the campaign to be finalized you are able...
How to Receive Schedule Event Emails As a Parent or Guardian
Last updated: 04/25/2025
How to Receive Schedule Event Emails as a Parent or Guardian
Scheduled event/session email notifications are sent to the patient/parent/legal guardian...
How to Set Up My Organization For SMS Reminders
Last updated: 04/25/2025
How to set up my organization for SMS reminders
First navigate to SMS Settings by going to Organization Menu -> Edit Organization > SMS Setti...
How Do I Add SMS Reminders to My Subscription
Last updated: 04/25/2025
How do I add SMS Reminders to my subscription
Adding SMS reminders to your subscription has an initial set up fee of $250. There is also a monthl...
How to Submit a Pending Claim File
Last updated: 04/24/2025
How to submit a pending claim file
You can submit a pending claim file in two ways:
1. Directly from a treatment report.
2. From the 837 Profes...
How Intake Documents Auto-Fill Patient Profiles
Last updated: 04/23/2025
How Intake Documents Auto-Fill Patient Profiles
Ambiki streamlines patient profile creation by allowing intake documents—submitted by patients or the...
How to Bill a Private Pay Source On Ambiki
Last updated: 03/31/2025
To bill a credit card as a private pay source on Ambiki, first you will need to make sure you have your Stripe settings set up in Ambiki. Click here to ...
How Do I Set My Preferred Visit Note Type
Last updated: 03/28/2025
How do I set my preferred visit note type
Ambiki allows users to customize their default visit note type, while also offering the flexibility to ch...
How to Use Tenalog
Last updated: 03/28/2025
How to use Tenalog
To use Tenalog, ensure you are signed in to Ambiki and on the main dashboard:
1. On the left navigation, click on ‘Patients...
How to Enable and Require Selection of Skilled Interventions In Visit Note Documents
Last updated: 03/27/2025
How to enable and require selection of skilled interventions in Visit note documents
To enable and require selection of skilled interventions in Vi...
How to Manage Physician Orders
Last updated: 03/27/2025
How to manage Physician Orders
The "Physician orders" feature in Ambiki allows therapists to easily create and send physician orders to the patient...
Create An Evaluation
Last updated: 03/27/2025
How to create an Evaluation?
To create an Evaluation, ensure you are signed in to Ambiki and on the main dashboard:
1. On the left navigation, click ...
How to Enable Sharing of Clinical Documentation to the Patient Portal
Last updated: 03/27/2025
How to enable sharing of clinical documentation to the Patient Portal
To enable sharing of clinical documentation to the patient portal, ensure you...
How to Add or Edit a Diagnosis Code
Last updated: 03/27/2025
How to add or edit a diagnosis code
To add or edit a diagnosis code for a patient, ensure you are signed in to Ambiki and on the main dashboard:
...
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