• Intake Document Fix: You can now reliably attach intake documents to patient profiles without errors, maintaining smooth onboarding workflows.
• SMS Opt-Out Clarity: When an SMS fails because a family has opted out, you’ll see an immediate explanation so you can guide them to text “START” and resume messaging.

• SMS Opt-Out Clarity: Gain visibility into why an outbound SMS failed, reducing troubleshooting time and enabling faster resolution for families.

• No direct impact in this release.

🛠️ Fix: Intake Document Attachment Error Resolved

• 👥 Audience: Therapists
• ❗ Issue: Fixed an issue that could potentially occur when adding an intake document to a patient, preventing that document from being added.
• ✅ Action Steps: No action needed.

🚀 New Feature: Clear SMS Opt-Out Error Messaging

• 👥 Audience: Therapists and Admins
• 🛠️ Steps to Access: Go to Patient Profile > Communication > click on the SMS log that has the error.
• 📢 What’s New?: We’ve improved the way SMS errors display. If you attempt to message someone who previously opted out, you’ll see: 

• “The person you are trying to reach has opted out of receiving SMS messages. Please ask them to reply with ‘START’ to resume messaging.”