How to Submit a Pending Claim File
Published: June 11, 2024
Last updated: April 24, 2025
How to submit a pending claim file
You can submit a pending claim file in two ways:
- Directly from a treatment report.
2. From the 837 Professional Claims Page.
Method 1: From a Treatment report
To submit a pending claim file directly from a treatment report, ensure that you are logged in to Ambiki and on the main dashboard:
- Click on ‘Billing’ in the left navigation.
2. In the Patient billing section, click on ‘Go’ under Treatment reports.
3. Click on the treatment report that you would like to submit a pending claim file for.
4. Click on ‘Invoice actions’ and select ‘Submit claim file’.

Method 2: From the 837 Professional Claims Page
To submit a pending claim file from the 837 professional claims page, ensure that you are logged in to Ambiki and on the main dashboard:
- Click on ‘Billing’ in the left navigation.
2. In the EDI claim files section, click on ‘Go’ under 837 professional claims.
3. Find and select the desired claim.
4. Click on ‘Actions’ and select ‘Submit claim file’.


Samuel Okoth