Ambiki Release Note: Write-Off Permissions & Faster Aging Reports

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Samuel Okoth avatar

Samuel Okoth about 3 hours ago

Date: 11/27/2025

Summary by Persona (Grouped by Role)


👩‍⚕️ Clinicians / Therapists

  • No direct workflow changes, but billing and reporting teams now have more control and speed, which reduces follow-up delays.


🧑‍💼 Admins

  • Write-off management: Users with write-off permissions can now delete any write-off in the organization, not just ones they created.

  • Aging report performance: The Aging Report now loads much faster, with daily background refreshes and lighter queries.


💳 Billers / Guardians

  • Billers: Easier cleanup of write-offs and much snappier Aging Report views for follow-up and collections.

  • Guardians: No direct change, but internal billing workflows are more efficient.


🛠️ Fix: Org-Wide Write-Off Deletion Permissions


 👥 Audience: Admins
 ❗ Issue: Users with permission to manage write-offs were unable to delete write-offs they did not create. This update corrects that behavior and now allows them to delete any write-off within the organization.
 ✅ Action Steps: If you need to delete a write-off and were previously blocked, open the write-off and select "Actions → Delete".


🛠️ Fix: Faster Aging Report Load Times


 👥 Audience: Admins
 ❗ Issue: We’ve improved the performance of the Aging Report so it loads much faster on the initial page view. The report is now refreshed once each day in the background, and we’ve removed several unnecessary queries to make the page lighter and more responsive.
 ✅ Action Steps: No action is needed. You’ll automatically benefit from the faster load times.


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