Ambiki Release Note: Treatment Report Safeguards, Patient Portal Reliability, Teletherapy V2 Rollout and More
Stay up to date on new features and improvements to Ambiki - Ambiki release notes is where the Ambitious Idea Labs team publicly communicates new functionality added to Ambiki so that our users can stay on top of everything that is new.
Samuel Okoth 6 days ago
Date: 04/17/2026
Summary by Persona (Grouped by Role)
👩⚕️ Clinicians / Therapists
- Treatment reports now prevent removal of services that already have payments applied, avoiding errors.
- Visit notes created after April 16, 2026 now load billing information correctly.
- Teletherapy v2 is officially out of beta, with v1 retiring on May 31, 2026.
🧑💼 Admins
- Signature request and amendment email links now route correctly.
- Intake form submissions in the patient portal are more reliable when phone numbers are removed.
- Organization admins can switch their org to Teletherapy v2 at any time before the automatic migration on May 31, 2026.
💳 Billers / Guardians
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Billers: Services with payments applied can no longer trigger removal errors on treatment reports.
-
Patient Portal users: Intake forms now submit correctly when phone numbers are removed.
🛠️ Fix - Prevent removing paid services from treatment reports
👥 Audience: Therapists, Billing Admins
📅 Date range affected: Any treatment report with services that have payments applied
❗ Issue: Removing services from a treatment report could cause an error when payments had already been applied to those services.
✅ Action Steps: No action needed. Services with payments applied will now show a "Cannot remove" indicator, and attempting to remove them will no longer cause an error.
📅 Date range affected: Any treatment report with services that have payments applied
❗ Issue: Removing services from a treatment report could cause an error when payments had already been applied to those services.
✅ Action Steps: No action needed. Services with payments applied will now show a "Cannot remove" indicator, and attempting to remove them will no longer cause an error.
🛠️ Fix - Intake form submission works when removing phone numbers
👥 Audience: Patient Portal Users
📅 Date range affected: N/A
❗ Issue: We fixed an issue where submitting an intake form could fail when removing phone numbers.
✅ Action Steps: No action needed.
📅 Date range affected: N/A
❗ Issue: We fixed an issue where submitting an intake form could fail when removing phone numbers.
✅ Action Steps: No action needed.
🛠️ Fix - Signature request and amendment email links work correctly
👥 Audience: All users
📅 Date range affected: N/A
❗ Issue: Links in signature request and amendment notification emails were not working correctly.
✅ Action Steps: No action needed. Email links will now direct users to the correct page.
📅 Date range affected: N/A
❗ Issue: Links in signature request and amendment notification emails were not working correctly.
✅ Action Steps: No action needed. Email links will now direct users to the correct page.
🛠️ Fix - Visit notes now display billing information correctly
👥 Audience: Therapists, Admins
📅 Date range affected: After April 16, 2026
❗ Issue: Some visit notes could not display their billing information.
✅ Action Steps: None — visit notes now load normally.
📅 Date range affected: After April 16, 2026
❗ Issue: Some visit notes could not display their billing information.
✅ Action Steps: None — visit notes now load normally.
🚀 New Feature - Teletherapy v2 is out of beta
👥 Audience: Therapists using Teletherapy
📢 What's new?: Teletherapy v1 will be retired on May 31, 2026. Until then, users still on v1 will see a notice on the Teletherapy Front Desk, and organization administrators can switch their entire organization to Teletherapy v2 at any time with a single click. On May 31, 2026, any remaining organizations will be moved to Teletherapy v2 automatically. Existing teletherapy sessions and settings will continue to work after switching.
Thank you for choosing Ambiki.
📢 What's new?: Teletherapy v1 will be retired on May 31, 2026. Until then, users still on v1 will see a notice on the Teletherapy Front Desk, and organization administrators can switch their entire organization to Teletherapy v2 at any time with a single click. On May 31, 2026, any remaining organizations will be moved to Teletherapy v2 automatically. Existing teletherapy sessions and settings will continue to work after switching.
Thank you for choosing Ambiki.