How Do I Set, Verify, and Clear Attendance In the Schedule?

Last updated: March 02, 2026
Attendance Schedule

How do I set, verify, and clear Attendance in the Schedule?

Overview
This article explains how attendance works in Ambiki. You’ll learn how to mark attendance from the Schedule, when a reason is required, how to verify or clear attendance, how to distinguish between clinic-initiated and patient-initiated cancellations, and how attendance options behave for future scheduled events.

 

What can I do with Attendance in the Schedule?

  • The Schedule allows you to track and manage attendance for each event. You can:
    • Mark attendance as Present, Client Canceled, Clinic Canceled, No Show, Absent, or Other
    • Add a reason when an event is not marked Present
    • Verify attendance from the event or the patient profile
    • Clear or update attendance as needed 


How do I set Attendance for a patient?

Step 1: Open the Schedule
From the left navigation menu, select Schedule.

Open the Schedule


 

Step 2: Select the event and select patients
Select the event on your schedule and select the patients by checking the box next to their names.

Click the event and select patients


 

Step 3: Select an attendance status
Select Attendance and select a status: Present, Client canceled, Clinic canceled, No show, Absent, or Other.

Click Attendance and select a status




Step 4: Add a reason when required and Save
If the status is not Present, enter a reason. You can use Same reason to apply one reason to all selected patients.

Add a reason when required


 

Step 5: Verify attendance
The attendance status and reason, if provided, will appear under the patient’s name.

Verify attendance


 

Note: In the Schedule calendar, for events after tomorrow, Present, No show, and Absent are disabled. You can still mark cancellations or other statuses, or wait until the session date. 


How do I clear a patient’s attendance in the Schedule?

Step 1: Open Schedule
On the left navigation, select Schedule.

Open Schedule


 

Step 2: Select the event and select patients
Select the event on your schedule and select the patients, by checking the box next to their names.

Select the event and select patient




Step 3: Select attendance and Clear
Select Attendance and select Clear

Select attendance and Clear

 

Q&A

Q: Why do I have to enter a reason for some attendance statuses?

A: A reason is required for any attendance status that is not Present. This helps your team track missed or canceled sessions consistently.
 

Q: I do not see the Clear option in the Attendance dropdown. Why?

A: The Clear option only appears when at least one of the selected patients already has attendance recorded for that event.

 
Q: Why are Present, No show, and Absent disabled for a future session in the Calendar view?

A: For events after tomorrow in the Calendar view, those statuses are disabled. You can still mark cancellations or other statuses, or wait until the session date.
 

Q: How do I distinguish between client and clinic cancellations?

A: When marking attendance for an event in the Schedule, select Clinic canceled for clinic-initiated cancellations or Client canceled for patient-initiated cancellations.


Q: Can I update attendance after it has been saved?

A: Yes. Open the event, select the patient, and choose a new attendance status. Click Save to update it.